Submission
Make the first step feel simple. Guide residents and businesses from a question to a confirmed application.
- Contextual guidance and eligibility
- Documents, validation and consent
- Progress that survives a side question
TOWARD COGNITIVE GOVERNMENT
Public services.
Human purpose.
Agentic power.
From the first question to the final decision. Connect guidance, applications and casework—with policy in control and people accountable.
Governed by policy. Accountable to people.
waQeel PRODUCT PREVIEW N
Your next step, made clear. Residency renewal · illustrative service
I need to renew my residency. Where do I start?
I’ll help you prepare your application. Let’s start with the required documents.
Residency renewal In preparation
✓ Passport copy Added
✓ Current residency Added
＋ Supporting document Required
Nothing is submitted without your confirmation.
CONNECTED OFFICER WORKSPACE Evidence in view. People in charge.
Sample data · functional prototype
Designed around
public trust.
public trust.
Policy-controlled actions
Human decision authority
Attributable case history
English & Arabic product interfaces
01 / THE PLATFORM
One journey.
Three connected capabilities.
Cognitive Government connects knowledge, evidence and public services. Governed agentic AI brings that vision to life—from preparing an application to supporting a human decision.
Processing
Give officers the full case context. Review submissions, request corrections and take authorized actions.
- Role-scoped queues and case views
- Evidence and findings in conversation
- Decisions with a recorded rationale
Investigation
Bring specialist AI analysis into case review. Connect findings to evidence and support human judgment.
- Queued specialist execution
- Consolidated analysis and findings
- Reports for officer review
02 / SEE IT IN ACTION
A conversation that
moves the service forward.
Follow an illustrative residency renewal from the resident’s first question to an officer’s decision.
SUBMISSION PORTAL / GUIDANCE
Start with a goal, not a form.
waQeel identifies the service and explains the next steps in the context of the conversation.
I need to renew my residency. Can you help?
Let’s prepare your renewal. I’ll guide you through the information and supporting documents needed for your application.
Guidance stays within the available policy and permitted service context.
Step 1 / 5
TWO PORTALS. ONE PLATFORM.
Different responsibilities.
A connected experience.
Each portal follows its users’ identity, permissions and active case. Shared capabilities, with logically segregated access and data.
For residents & businesses
Ask, understand, prepare, confirm and track. waQeel adapts between advice and application assistance as the conversation develops.
Ask → Apply → Track
For government teams
Officers and supervisors review cases, inspect evidence and take permitted actions. Administrators manage governance and audit.
Review → Question → Decide
03 / GOVERNMENT IN CONTROL
Agentic power.
Human authority.
AI helps interpret, prepare and investigate. Formal actions follow defined policy and authorization checks, with people accountable for decisions.
THE PLATFORM PRINCIPLE The LLM proposes.
A typed state machine commits.
A typed state machine commits.
01 Identity & authorization ＋
Permitted actions follow the authenticated actor, role, jurisdiction and current case—not an instruction improvised by the model.
02 Policy & consent ＋
Validation, confirmations and gateway operations follow the service lifecycle. A conversation cannot bypass mandatory controls.
03 Evidence & human judgment ＋
Officers inspect reports and challenge findings. AI recommendations do not grant decision authority. Broader live reassessment remains in development.
04 Audit & durability ＋
Case actions and challenges carry attributable records. Durable workflows preserve accepted work across disconnects and restarts.
05 Deployment control ＋
Self-managed deployment and replaceable integration boundaries support government control. Data, model and telemetry locations must be configured and verified for each deployment.
04 / YOUR PATH TO ADOPTION
Start with your mission.
Choose your support.
Evaluate one service, connect the required systems and expand with a clear operating model.
FOR DIRECT IMPLEMENTATION
waQeel Community
For eligible government bodies, charities and nonprofit organizations implementing with their own employees.
No software license fee Under the Public Good license grant
- Use for your own public-service or nonprofit mission
- Implement and operate with your internal team
- Source-available platform under defined terms
- Infrastructure and operating costs remain yours
Support and service-level commitments are not included.
Review Community terms FOR CONTRACTED CAPABILITIES & SUPPORT
waQeel Enterprise
For organizations seeking commercial rights, additional packs and support tailored to their deployment.
A plan for your organization Paid commercial agreement
- Commercial rights with an agreed deployment scope
- Additional packs specified in your agreement
- Contracted support and service levels
- Available to eligible Community organizations too
Pack availability, support scope and fees are agreed in writing.
Discuss EnterpriseImplementing through a third party? External implementers need a separate written license. Commercial providers require a paid commercial license—even when their customer qualifies for Community. Generic infrastructure alone is treated separately under the license.
BUILT IN THE OPEN. CLEAR ABOUT PROGRESS.
Explore beneath the surface.
waQeel is a functional prototype under active development, currently focused on UAE services and GOV GateWay integration.
01 / SOURCE & DOCUMENTATION
Explore the project ↗
Evaluation steps, licensing and access to technical guidance.
02 / LICENSEUnderstand the terms ↗
Source-available, with conditional Community permissions.
What is available today? View delivery status ＋
Implemented: submission and governed processing; provider dossier reads and durable finding challenges; queued specialist investigation and consolidation.
Demonstrated with mock data: linked reconsideration and reassessment outcomes.
Target work: automatic submission-event intake, full evidence enrichment and validation, live challenge reassessment, and complete conversational challenge and reasoned-override coverage.
No production adoption, measured outcomes or regulatory certifications are claimed.
THE NEXT CHAPTER OF PUBLIC SERVICE